Friendly, patient tech help for seniors
Computers, phones, TVs and more, explained in plain English. Aged 60 or over? Take $20 off every visit.
Your seniors price
Aged 60 or over? Just tell us when you book and we take $20 off. There is nothing to prove, no code to remember and no end date.
We come to your home. Hands-on help with your computer, phone, TV and Wi-Fi, across Moreton Bay and North Brisbane.
- 1-hour appointment at your home
- Covers Moreton Bay & North Brisbane
- Morning and afternoon times available
Check the suburbs we cover.
Help over the phone and screen from anywhere in Australia. 45 minutes, and nothing extra to install.
- We talk you through it, step by step
- Good for email, settings, apps and questions
- Available Australia-wide
Add “seniors offer” to the notes when you book.
Live within about 20 minutes of Morayfield? The nearby discount stacks with this one, so an onsite visit is $109 until 31 December 2026. See the nearby offer
Everyday tech problems we help with
Not sure what to call the problem? That is fine. Tell us what is happening and we will work it out together.
Computers
- My computer has become very slow
- Pop-ups, scam calls and “your computer is infected” warnings
- Setting up or fixing email
- Printer won’t print or won’t connect
- Finding and saving photos and documents
- Moving everything across to a new computer
- Signing in to myGov, My Aged Care and online banking
- Forgotten passwords and a safe way to keep track of them
- Backing up photos so they are never lost
Phones & tablets
- Video calls with family on FaceTime, WhatsApp or Messenger
- Larger text, a brighter screen and louder volume
- A “storage full” message that won’t go away
- Setting up a new phone and moving contacts and photos across
- Sending, receiving and sharing photos
- Voicemail, missed calls and blocking scam numbers
- Apps that updated and now look different
- Telehealth video appointments and health apps
TVs & entertainment
- Setting up a smart TV and connecting it to Wi-Fi
- Finding Netflix, Stan, Disney+, ABC iview and 9Now
- Lost channels and re-tuning your TV
- Too many remotes, down to one that works
- Sound bars, speakers and Bluetooth headphones for easier hearing
- Showing photos and videos from your phone on the TV
- Turning on subtitles and fixing the sound
Wi-Fi & other technology
- Wi-Fi that keeps dropping out or is very slow
- Setting up a new modem or NBN connection
- “Is this email, text or call real?” scam checks
- Smart speakers such as Alexa and Google Home
- Smartwatches and fitness trackers
- Security cameras and video doorbells
- Streaming music, radio, audiobooks and e-readers
- Getting started with any new gadget you were given
How it works
Call or book online
Tell us what is going on and mention you are 60 or over. We will find a time that suits you.
We come to you
We visit your home, or connect remotely if you prefer. Your own devices, in your own lounge room.
Go at your pace
Plain English, no jargon and no rushing. Ask as many questions as you like and we will happily repeat things.
Booking for a parent or grandparent?
Plenty of our seniors visits are arranged by family. You can book on their behalf, even if you live interstate, and remote sessions work anywhere in Australia.
- Call us and we will sort out the details with you
- They get the same patient, jargon-free help
- The $20 seniors discount applies to every visit
Common questions
Do I need to prove my age?
No. Just tell us you are 60 or over when you book, and we will take $20 off.
Is the discount on every visit?
Yes. It is $20 off each visit, with no end date. An onsite visit is $129 and a remote session is $79, both including GST.
Will you come to my home?
Yes. We visit homes across Moreton Bay and North Brisbane, including Morayfield, Caboolture, Burpengary, Narangba, North Lakes, Redcliffe, Deception Bay and Petrie. See all service areas.
What if I do not know what the problem is?
That is completely fine. Describe what you see or what is not working, in your own words. Working out the problem is our job.
Can a family member be there during the visit?
Of course. Many people like to have a son, daughter or friend sit in, and we are happy to explain things to everyone.
Ready for some friendly tech help?
Call us today, or book online. Don’t forget to mention the seniors offer.